id: trace-reply
title: Reply to the newest support question
twins: [slack]
world: static
start_time: 2026-11-02T14:00:00Z
timeout: 1m
task: "Answer the newest question in Slack #support, in its thread."
seed:
  slack:
    team: { name: Ridgeway Robotics }
    bot: $bot
    users:
      - { ref: bot, name: support-bot, is_bot: true }
      - { ref: mike, name: mike, real_name: Mike Turner }
      - { ref: ben, name: ben, real_name: Ben Carter }
    channels:
      - { ref: support, name: support, members: [$bot, $mike, $ben] }
    messages:
      - ref: csv_question
        channel: $support
        user: $mike
        at: -35m
        text: "Where is the monthly CSV export?"
      - ref: csv_answer
        channel: $support
        user: $ben
        at: -32m
        thread_of: $csv_question
        text: "Reports → Exports → Download CSV."
      - ref: invite_question
        channel: $support
        user: $mike
        at: -2m
        text: "How do I invite a teammate?"
checks:
  - id: answered_newest
    state:
      slack.message:
        channel: $support
        from: $bot
        in_thread_of: $invite_question
        text_contains: "Settings → Members → Invite"
  - id: posted_a_reply
    trace: { called: "POST /api/chat.postMessage" }
pass: [answered_newest, posted_a_reply]